Cloud Hotel & Suites

Diamond Plaza, Parklands, 00100 Nairobi, Kenya

Private Parking Bar Tea/Coffee Maker In All Rooms Indoor Swimming Pool Family Rooms Free WiFi +4

Information

Cloud Hotel & Suites offers modern family rooms designed for comfort, complemented by essential amenities such as free breakfast daily, a fitness center for guests who prefer indoor workouts, and a spa for relaxation. Socializing is easy thanks to its on-site bar, while those needing transportation can rely on the included airport shuttle service. Located in Diamond Plaza within Parklands, this hotel serves as an ideal base for exploring Nairobi’s attractions without long detours. Skatecity Nairobi lies just minutes away via car or foot, making it perfect for families looking to unwind with recreational activities. Sai Park provides a serene escape close by, offering green spaces and open-air leisure options right in the neighborhood. For quick access to transit hubs, Nairobi Railway Station sits about six minutes’ drive away at five kilometers distant, connecting travelers efficiently across the city. Chapchap Market is even closer—a five-minute drive or four-kilometer trip—for shopping needs ranging from fresh produce to local crafts. Nearby Wilson Airport is conveniently positioned ten minutes away by road at nine kilometers out, ensuring seamless arrivals and departures.

Amenities

General

Shared lounge/TV area Designated smoking area Wake-up service Car rental Packed lunches Airport shuttle (Paid) Airport pickup (Paid) Airport drop-off (Paid) Non-smoking rooms Room service Facilities for disabled guests Shuttle service (Paid) Air conditioning Tile/Marble floor Soundproof Soundproof rooms Iron Wake-up service/Alarm clock Heating Elevator Convenience store on site Hair/Beauty salon Suit press

Spa

Locker rooms Spa/Wellness packages Steam room Spa facilities Sauna Personal trainer Fitness Spa lounge/Relaxation area Body treatments Beauty services Fitness center Fitness classes Hairstyling Indoor swimming pool Hot tub/Jacuzzi Haircut Yoga classes Spa and wellness center (Paid)

Front Desk Services

Invoice provided Lockers Private check-in/out Baggage storage Tour desk Currency exchange Express check-in/out 24-hour front desk Concierge ATM on site

Safety & security

24-hour security Safe Fire extinguishers CCTV outside property CCTV in common areas Smoke alarms Security alarm Key card access Key access

Food & Drink

Restaurant Bar Wine/Champagne (Paid) Special diet meals (on request) Snack bar Breakfast in the room Tea/Coffee maker Coffee house on site Minibar

Bathroom

Toilet paper Towels Bathtub or shower Slippers Private bathroom Toilet Free toiletries Shower Hairdryer

Safety features

Face masks for guests available Access to healthcare professionals First aid kits available Process in place to check health of guests Hand sanitizer in guest accommodation and common areas Shared stationery (e.g. printed menus, magazines, pens, paper) removed Staff follow all safety protocols as directed by local authorities Thermometers for guests provided by property Air purifiers

Cleanliness & disinfection

Guests have the option to cancel any cleaning services for their accommodation during their stay Property cleaned by professional cleaning companies Guest accommodation disinfected between stays Linens, towels, and laundry washed in accordance with local authority guidelines Use of cleaning chemicals that are effective against coronavirus Hand sanitizer Guest accommodation sealed after cleaning

Media & Technology

Telephone Flat-screen TV TV Satellite channels Cable channels Radio IPod dock

Family friendly

Family rooms Kids' meals (Paid) Kid-friendly buffet Movie nights (Paid) Outdoor play equipment for kids Baby safety gates

Cleaning Services

Laundry (Paid) Ironing service (Paid) Dry cleaning (Paid) Suit press (Paid) Daily housekeeping (Paid)

Food & drink safety

Delivered food covered securely All plates, cutlery, glasses, and other tableware sanitized Food can be delivered to guest accommodation Physical distancing in dining areas Breakfast to-go containers

Activities

Happy hour (Paid) Golf course (within 2 miles) (Paid) Temporary art galleries (Paid) Nightclub/DJ (Paid) Casino

General accessibility

Bathroom emergency cord Toilet with grab rails Upper floors accessible by elevator Entire unit located on ground floor

Living Area

Sitting area Desk Sofa

Bedroom

Linens Wardrobe or closet Alarm clock

Outdoors

Outdoor furniture Sun deck BBQ facilities (Paid)

Physical distancing

Physical distancing rules followed Cashless payment available Screens or physical barriers between staff and guests in appropriate areas

Business Facilities

Fax/Photocopying (Paid) Meeting/Banquet facilities (Paid) Business center

Kitchen

Electric kettle Refrigerator Dryer

Room amenities

Clothes rack Socket near the bed

Wheelchair accessibility

Wheelchair accessible All units are wheelchair accessible

Internet

Internet

Transportation

Public transit tickets (Paid)

Parking

Parking (Paid)

Photos

Reviews

5 / 10

Bhundia - 07/09/2026

Location

Staff and fittings are old

8 / 10

Faiz - 06/04/2026

Good location

Toilets needs maintenance

7 / 10

Bethie - 05/29/2026

The lunch was very varied

Everything was very good.

8 / 10

Mohammed - 06/02/2026

Staff friendly good character n helpful

Showroom needs to upgrade

Location

Neighborhood

Museums

Nairobi National Museum 1.8 km

Uhuru Gardens Memorial Park 7 km

Karen Blixen Museum 15 km

Museum Hill Centre 1.7 km

Railway Museum 3.9 km

Ivory Burning Site and Picnic Area 10 km

Natural Parks

Nairobi National Park 2.7 km

Urban Parks

Central Park 3 km

Nairobi Mamba Village 11 km

Oloolua Nature Trail 16 km

Sai Park 550 m

Aboretum Forest 2.6 km

Lunar Park Pangani 2.4 km

Monuments and Memorials

August 7th Memorial Park 3.5 km

Nairobi Milliary Stone 3 km

Rail Stations

Nairobi Railway Station 3.8 km

Makadara Railway Station 7 km

Airports

Wilson Airport 6 km

Jomo Kenyatta International Airport 12 km

Gardens

Nairobi Botanic Garden 1.9 km

Adventure Parks

The Great Court 2.4 km

Restaurants

Skatecity Nairobi 10 m

Yas Restaurant 20 m

Anils Barbeque 30 m

Buildings and Structures

Eden Square Office Block 1.8 km

Bars

Yaya Inn Pub 20 m

Sahara Garden Bar 30 m

Afya Garden Bar 100 m

Mountains

Chapchap Market 2.8 km

Zoos, Aquariums and Wildlife Sanctuaries

Nairobi Snake Park 1.9 km

Forests

World Agroforestry Centre 2.4 km

Lakes

Hyena Dam 9 km

Check-in and availability

Select your dates

Rooms

Adults

Children

Check availability

Important information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Cloud Hotel & Suites of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19). In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travelers on dates where such guidelines exist. Reasonable evidence must be provided on arrival. If it isn't provided, your booking will be canceled on arrival. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist. Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to the coronavirus (COVID-19), make sure you're booking this property in accordance with the destination's local government guidelines, including (but not limited to) the purpose of travel and maximum group size. Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Other nearby accommodation options to Cloud Hotel & Suites

Radisson Blu Hotel & Residence Nairobi Arboretum Fair Acres Boutique Hotel Karen Golden Tulip Westlands Nairobi

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